Card Services

Starting January 1, 2023, Bankers’ Bank of the West (BBW) and Mastercard® will partner to launch a quarterly sweepstakes for the first three quarters of the year. Participation in the sweepstakes will be open to BBW’s ATM/debit customer banks that issue Mastercard debit. The purpose of the sweepstakes is to encourage and reward Mastercard debit-issuing banks based on increases in debit card applications, activation, and overall transaction activity. The overall goal is to promote the effectiveness and profitability of our Mastercard issuers’ programs, incorporating an element of fun in the process.

BBW’s efficient, cost-conscious ATM/debit program leverages the bank’s exceptional customer service and its affiliation with a trusted national debit processor. Community bank clients benefit from the advantages of bulk pricing  as well as the high-touch service BBW has delivered for decades. BBW’s program enables client banks to operate through Mastercard or Visa while BBW provides guidance on industry trends, market advantages, and program benefits.

An ATM/debit program is one of the most public-facing products in a bank’s product suite. BBW is here to help you build an appealing product your staff will be proud to promote. Contact Eric Hallman, VP–Bank Card Sales & Support, to learn how BBW can help make the most of your customers’ most important transaction option: their debit card. Email ehallman@bbwest.com or call 303-313-8145.

For full rules and restrictions, please click here. 

Our debit processing solution combines cutting-edge technology and sophisticated security tools for detecting and preventing fraud. Features include:

• A dedicated customer service and support team to help you every step of the way.
• A cohesive, reliable debit card transaction processing solution that supports PIN-secured, signature debit, contactless, mobile wallet, and EMV cards with 99% uptime.
• Processing options for controlling transaction authentication and authorization.
• Online management and authorization capabilities that put card issuance, card activation, transaction history, and “executive view” analytical tools at your fingertips.
• Robust fraud-prevention tools for building a strong layer of security and enabling you to set and administer authorization strategies in real time.
• Online reporting functions that provide access to a variety of reports and support your ability to manage your portfolio efficiently.

Not all merchant programs are created equal. So choosing the right one is an important first step for your bank. You want a program with a proven track record of delivering high-quality customer service not only to your bank but also to your merchants. You want a partner that will work with your bank to provide customized marketing as well as ongoing training. Listed below are just some of the benefits and services Bankers’ Bank of the West can provide:

The time and expense spent on Card-Not-Present (CNP) fraud chargebacks is a huge burden for many merchants. Even worse, the fear of fraud can result in 3% of legitimate transactions being declined.

Bankers’ Bank of the West offers a CNP payment guarantee solution to help your merchants eliminate fraud, increase revenue, and deliver a low-friction customer experience. These fraud protection services have been broadened to support community banks and their e-commerce merchants selling goods and services online. The payment guarantee can be deployed to all CNP sectors, from digital goods and retail chains to jewelry and e-ticketing providers.

Our bank services team is happy to schedule a demo of the CNP payment guarantee solution upon request. Contact us to learn how fraud protection enables your merchants to:

• Earn more revenue
• Minimize cost
• Reduce abandonment

The mobile payments solution offered by BBW’s merchant program empowers you to compete in your markets and retain very important commercial customers by providing them access to a powerful, easy-to-use, attractively priced payments-acceptance solution that compares favorably with the most heavily advertised mobile applications. In fact, our program is superior to others in many ways, including:

• PCI Compliant/EMV, well-built, sturdy, and reliable card readers:  all-in-one devices capable of reading contactless, EMV and magstripe.
• BBW does not hold funds. Your merchant customer receives funds within 24 hours if auto settled before 5 p.m. Mountain time.
• Online dashboard and in-app card-not-present payment processing, reporting, uploading, and tracking inventory.
• Recurring billing, digital invoicing, online payment form/links processing options included.