Careers

Bankers’ Bank of the West (BBW) is a community bank service provider (other banks are our customers). Founded in 1980, BBW provides essential products and services to 250 community bank clients in the western states and Great Plains region. With increased regulations and security for financial institutions, we need people who can help us grow as a business and as a leader in community banking.

We offer a competitive compensation package with bonus eligibility and a full benefits package including medical, dental, life, short and long-term disability insurance; HSA with generous employer contribution; transportation allowance; 11 paid holidays; and vacation, sick and personal time off. Our 401(k) Plan includes 7.5% employer matching/contributions and immediate vesting.

Senior IT Support Specialist

PRIMARY OBJECTIVE

The Senior IT Support Specialist will provide quality support to our internal and external customers concerning their windows software, internal custom software, and general technical questions. This is primarily an on-site position. Aids the Information Security Officer and the SVP–CIO & CISO in project tasks, vendor support, communication, and research. Performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, and troubleshooting. Performs the full range of work assigned with some independence. Must have a willingness to learn and adapt as necessary due to the technical and regulatory nature of financial institutions. Will be assigned a variety of project tasks and the job will have potential for training and growth

MAJOR DUTIES/RESPONSIBILITIES:

• Provides IT systems support at a Tier 1 and 2 level for internal and external customers via phone, email and in-person
• Basic administration with Windows, Server, 365, and internal tools both on-site and via remote monitoring tools
• Setup of new workstations and tablets
• Changing rules or settings in mailgates, firewalls, security software
• Communication with department heads and officers
• Maintaining access control permissions
• Reports and written communication
• Documentation
• Moving of hardware
• Basic printer support
• Continuous learning – bank-provided training and certification
• Aid VP-IT, ISO and SVP-CIO & CISO in special projects and compliance

KNOWLEDGE REQUIRED:

• Familiarity with installing, maintaining and troubleshooting hardware and software
• Office 365, SQL, Active Directory, Windows Server 2016 and higher, Windows 10 and higher
• Application Familiarity: backup software, remote monitoring software, endpoint protection, basic firewall controls, security software, mailgate applications
• Hands-on experience with hardware
• Network, system, and security understanding

DESIRED:

• Project management
• Microsoft product knowledge
• Information security/risk knowledge
• Compliance/Regulatory experience
• Funds transfer experience
• Banking and accounting knowledge

EXPERIENCE/EDUCATION/SKILLS REQUIRED:

• 3-5 years of experience (education or certification may substitute for some experience)
• High school diploma or equivalent
• Excellent analytical, problem-solving and customer service skills
• Excellent oral and written communication skills
• Ability to prioritize and multitask work and complete deadlines
• Ability to communicate and teach efficiently with all levels of the organization and to varied technology expertise levels
• Ability to work well independently and in a team environment
• Ability to lift up to 40 pounds.
• Authorization to work in the U.S. without employer sponsorship

WORK ENVIRONMENT:

• Professional high-rise office in a secure suite in downtown Denver, CO (business casual attire)
• Working hours will primarily be onsite 7AM-4PM MST, Mon-Fri with some overtime as needed
• Ability to work alone (other employees not at worksite) as needed
• Computer and phone usage for extended periods of time

Hiring salary range is available upon request – please contact HR or hiring manager for information.

Information Security & Compliance Administrator 

PRIMARY OBJECTIVE

The Information Security & Compliance Administrator assists the SVP – CIO & CISO and the Information Security Officer by providing and directing customer banks in their information technology security, risk, and compliance needs. This is a customer-facing position and requires excellent communication skills. The IS and Compliance Administrator will communicate regularly with clients and vendors and produce reports for senior management and the board of directors for Bankers’ Bank of the West (BBW), affiliates, and customers. This position will have growth potential and continued learning opportunities, attaining certifications is encouraged and will be provided by the Bank.

MAJOR DUTIES/RESPONSIBILITIES

• Risk management and analysis on security software and hardware requirements with the current platform based on FFIEC, NIST, CIS, and appropriate ISO frameworks.
• Coordinate special projects to mitigate security risk with BBW, affiliates, and customers.
• System (software or hardware): research, proposals, prototypes, testing and implementation.
• Train employees in security processes, procedures, and risk management.
• Participate and lead in informational meetings for technology and security products.
• Document management for projects, purchasing, proposals, and auditing.
• Assist other IT department staff with hardware and software.
• Help as needed with IT support requests and projects.

KNOWLEDGE REQUIRED

• GRC Concepts
  • Compliance and regulation
  • Information Security and Risk Management
  • Information Security Assessment and Training
  • Information Security Operations
  • Business and Process Continuity and Resiliency
• Up to date on security events and technologies
• Communication with all levels of business
• Presenting, training, or teaching experience

KNOWLEDGE DESIRED

• FFIEC IT Handbook
• NIST / CIS
• Financial Systems and/or Banking experience
• Information Security or Systems Administration
• Project Management

EXPERIENCE/EDUCATION/SKILLS REQUIRED

• 3-7 years of related experience. Education or certification may substitute for some experience. (Examples of applicable certifications: Security+, CSX, CISA, GSEC, CASP, CRISC).
• High school diploma or equivalent.
• Excellent analytical, communication, problem-solving and customer service skills.
• Ability to prioritize, multitask and meet deadlines.
• Ability to communicate effectively and teach all levels of the organization with varied technology expertise.
• Ability to work well independently and in a team environment.
• Ability to lift 40 pounds.
• Authorization to work in the U.S. without employer sponsorship.

WORK ENVIRONMENT

• Professional high-rise office in a secure suite in downtown Denver, CO.
• Flexibility with most hours between 6 AM–5:30 PM MST Mon-Fri.
• Hybrid/remote work may be available.
• Up to 30% US-based travel may be required.
• Some weekend or holiday work may be required.
• Computer and telephone usage for extended periods of time.

Hiring salary range is available upon request – please contact HR or hiring manager for information.

We invite banking professionals to submit a resume to hr@bbwest.com at any time. Resumes are kept on file for a year after submission for consideration should suitable opportunities arise.